Neurojust Privacy Policy

NeuroJust is committed to protecting your privacy and ensuring compliance with all applicable regulations, including those governing 10DLC (10-Digit Long Code) messaging. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using the NeuroJust website, you agree to the data practices described below. Please note: Consent to receive SMS messages is provided separately and is not implied by use of the website.

1. Information We Collect

NeuroJust may collect the following types of information:

• Personally identifiable information (PII): Name, email address, mailing address, and phone number.
• Demographic data: ZIP code, age, gender, preferences, and interests.
• Technical information: IP address, browser type, access times, referring websites, and device data.
• SMS interaction data: Message logs, opt-in/opt-out preferences, timestamped consent, and keyword replies.

2. Compliance with 10DLC Messaging Regulations

To meet U.S. carrier and Campaign Registry (TCR) standards for business messaging, NeuroJust:

• Requires prior express consent before sending SMS or MMS messages.
• Provides a clear opt-in process during which you agree to receive specific message types.
• Informs users of message types and expected message frequency during opt-in.
• Offers simple opt-out instructions by replying “STOP” at any time.
• Allows users to reply “HELP” for customer support information.
• Does not share or sell mobile numbers collected for SMS communication.
• Maintains timestamped records of consent for verification and compliance.
• Limits message content and frequency according to the scope of user consent.
• Implements safeguards to prevent spam, fraud, and unauthorized use.

3. How We Use Your Information

NeuroJust uses your personal information to:

• Provide and improve our website, services, and customer support.
• Send relevant updates, alerts, and offers, only if you have opted in.
• Manage transactional communications related to your account.
• Ensure compliance with legal obligations and messaging industry requirements.

We never sell or lease your personal information. We may share information only with trusted partners who help deliver services on our behalf under strict confidentiality agreements.  We also share your mobile number with our SMS service provider solely for the purpose of delivering messages on our behalf.

4. SMS Communication Consent

By opting in to receive SMS messages from NeuroJust, you agree to the following terms:

• You may receive messages related to account updates, customer service, and promotional offers.
• Message frequency may vary, but will not exceed 20 messages unless you initiate additional requests.
• Messages will be sent using a 10-digit long code (10DLC) in accordance with carrier and regulatory     requirements.
• Standard message and data rates may apply, depending on your mobile carrier.
• You may reply “STOP” at any time to opt out of receiving SMS messages.
• You may reply “HELP” at any time to receive support contact information.
• Consent to receive SMS messages is not required to purchase any product or service.
• Opt-in and opt-out activity is logged and retained for regulatory purposes.

5. Security of Your Personal Information

NeuroJust uses industry-standard security technologies and procedures, including encryption and secure servers, to help protect your personal data from unauthorized access, use, or disclosure.

‍6. Use of Cookies

Our website uses cookies to personalize your experience and analyze site traffic. You can manage cookie preferences through your browser settings.

7. Your Rights and Choice

• Unsubscribe: You may opt out of marketing emails at any time by clicking “Unsubscribe” or replying “STOP” to SMS messages.
• Access or Update: You can request access to, or correction of, your personal data by contacting us.
• Do Not Track: We honor “Do Not Track” signals where required by applicable law.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review it regularly to stay informed of how we are protecting your information and complying with evolving regulatory standards.

9. Contact Us

If you have any questions about this Privacy Policy or our compliance with 10DLC messaging regulations, please contact us at:

Email: info@neurojust.com

We are committed to resolving any privacy concerns in a timely and transparent manner.

‍